Products and Solutions
Kinetech can meet all of your business's IT needs, from phones to broadband to video conferencing. If there's a gap you need filled that we can't meet, we have a strong network of partnerships and relationships with experts, and will gladly leverage that network to meet your needs.

Kinetech’s Managed Service took the burden of support issues away from our IT staff. Healthcare/Disability Services Provider
Telephone Systems/UC
Electronic Fax
Video Conferencing
HIPAA Compliance
IT/Professional Services
Contact Center
Telephone Systems/Unified Communications
Kinetech’s feature-rich products include advanced features and can seamlessly integrate single and multiple sites, mobile workers using different types of communications tools with extension dialing throughout the business. Our Mobility solutions enable your customers and staff to stay in touch, using their iPhone, iPad, or Android Device, any time of day, wherever they are- saving cost for the organization, and improving productivity.

Star2Star Feature List

Advanced features include:
  • Automatic day/ night/ holiday routing
  • Mobile APPS- for iPhone, Android, Tablets, Laptops
  • Presence and IM/Chat
  • Multi-Level/Personal Auto Attendants
  • Find-Me/ Follow-Me Mobility
  • Intercom, Park, and Page
  • HIPAA Standard and Electronic Fax
  • Zone 911 Notification
  • Video and Audio Conferencing
  • High Quality Polycom Desk Phones
  • Managed and monitored around-the clock for quality and reliability
  • Call Recording
  • Outlook and CRM Integration with Screen Pop
  • Call Center/ ACD Seats
Electronic Fax
Our Electronic Desktop Fax solutions make it easy to send and receive faxes, letting you spend more time on your business and less time pushing buttons on the fax machine. Enjoy the flexibility of receiving your important faxes to your email- wherever you are, without being tied to the fax machine.

Features include:
  • Electronic Desktop Faxing
  • Integrated with Email
  • Files Converted to PDF
  • No Special Viewer Required
  • Optional Fax Scanner Supported
Electronic Fax
Audio and Video Conferencing
If your business routinely conducts remote presentations and team meetings, we may be able to help. Our remote conference-related service provides the following:
  • Ad- Hoc Conferencing
  • 150 participants for audio conferences
  • 12 participants for video conferences.
  • User and Moderator Controls
  • Screen Share
  • Chat
  • White Boarding

Audio/video conferencing
Businesses are highly dependent on their internet and telephone on a minute-to-minute basis. Redundant circuits with automatic failover have become a necessity. Our business broadband providers can help you consolidate your bills while providing enhanced security and uninterrupted service, such as:
  • SD-WAN Solutions for Reliability and Security
  • Internet- Primary and Failover Circuits
  • 4G Wireless Backup Solutions
  • Analog/ POTS Line Backup
  • Prioritize Voice over Data
  • Quality of Service (QOS)
  • Automatic Circuit Monitoring and Reporting
HIPAA Compliance
Does your business handle medical records? HIPAA guidelines can be a challenge to manage.

Cybersecurity is a big issue these days., and data breaches occur all the time. Because patient data is extremely valuable to criminals, breaches in medical offices are occurring with alarming frequency.

HIPAA compliance

Kinetech is a HIPAA Business Associate. We have partnered with HIPAA Secure Now!, a leading provider in HIPAA compliance services, to assist us in providing HIPAA compliance services to organizations and practices that need help. HSN has performed over 2,000 Security Risk Analyses - most for practices just like yours.

Kinetech can help make sure that you, and your clients, are protected. Contact us to set up an appointment to review your current state of HIPAA compliance. There is no cost, other than a few minutes of your time.

IT/Professional Services
If your technical infrastructure is broken or outdated, we can help. We'll sit down with you, and develop a plan specially tailored for your business's needs Kinetech also has an expertise in several other professional service areas making us well poised to help your business meet its needs.

Areas we're highly versed in:
  • Telecom Analysis and Consulting
  • Business Continuity Planning
  • VOIP Telephone System Selection and Design
  • VOIP System Installation and Implementation
  • Digital Signage Installation
  • Flat Panel Installation
  • Structured Cabling
Paging/Intercom/Entry Control
Mass notification, two way communications, and building entry/ access control during and after hours, within and across buildings and campus environments, has become extremely important for safety and security. We can provide solutions to meet the needs of schools and business, such as:
  • Multi-Zone Through the Phone Paging
  • Multi-Zone Overhead Paging
  • Door 2 Way Intercom
  • Video Intercom
  • Scheduled Anouncements
  • Bell Scheduling
  • Door and Gate Access Control
Emergency responders need to rapidly locate the origin of a 911 call when arriving at a a business or school address. Site personnel also need to be notified so they can meet the emergency responders. Employees, parents, etc. need to be notified of upcoming or important events.

Kinetech can customize a system to provide:
  • Emergency E911 Zones within a building or campus
  • Emergency E911 Notification via email, text, or voice
  • Mass event notification via email, text, or voice
Contact Center
We provide a complete, full-featured contact center that enables companies to handle every incoming call with precision and professionalism. Agent groups can span multiple locations, so the incoming call load can be distributed across several offices and/or time zones. Capabilities include:
  • Advanced call routing
  • Agent Supervision
  • Real-time monitoring
  • Analytics and reporting features
  • CRM Integration w/ Screen Pops
  • Click to Dial
  • Call Recording
  • Scales from a few users to hundreds of users
  • Operates seamlessly across multiple locations and remote phones