Your Specialists in Business Telephone Systems and Unified Communications
At Kinetech, we stand out as specialists in healthcare communications in Yorktown Heights, NY. Our commitment to delivering a complete business telephone solution empowers businesses to improve communication, enhance productivity, and ensure reliability.
Managed Service: Comprehensive Solutions
Our business telephone systems utilize an all-inclusive, managed service approach designed to streamline operations and reduce costs. Key features include:
- Turnkey Systems: Comprehensive equipment packages with local and long-distance calling.
- 24/7 Monitoring: Around-the-clock management to ensure system reliability.
- Fixed Monthly Pricing: Flat rate, all-inclusive billing with no hidden costs.
- Lifetime Warranty: Coverage for maintenance, upgrades, and continuous support from our U.S.-based local 24x7 service team. With Kinetech, focus on your business, not your phone system.
Service Quality: Commitment to Excellence
Kinetech's voice service delivers high-quality calls and continuous availability tailored to meet the needs of today's businesses. Our offerings include:
- Proactive Call Quality Monitoring: Ensures optimal performance and reliability.
- End-to-End Quality of Service (QOS): Maintains call quality and traffic optimization.
- High-Quality Equipment: Featuring Polycom phones for crystal-clear HD voice. Our commitment to service quality is reflected in our impressive 99% customer retention rate
Business Continuity and Reliability
- Auto Call Failover: Automatically reroutes calls during outages for uninterrupted service.
- Backup Data Centers: Nine locations guarantee no single point of failure.
- Disaster Recovery Solutions: Offsite data backup ensures business continuity. With a 99.999% guarantee of reliability, Kinetech has maintained 100% uptime since 2011.
Gold Standard Support: Customer-Centric Approach
- 24/7/365 Proactive Support: Always available to assist with your concerns.
- Next-Day Parts Replacement: Ensures minimal disruption to your operations.
- Automatic E-Mail Alerts: Keeps you informed of system performance. Kinetech's dedication to customer support is evident in our high satisfaction levels. Automatic E-Mail Alerts
Superior Architecture: Innovative Solutions
Our hybrid business solution marries the simplicity of hosted VoIP with the quality of in-house systems:
- Around-the-Clock Monitoring: Ensures uninterrupted service quality.
- Redundancy Across Data Centers: Guarantees effective disaster recovery.
- No Additional Fees: Enjoy a cost-effective service without unexpected expenses.
Multi-Location and Mobility: Seamless Connectivity
- - One-Number Access: Streamlined communication across locations.
- - Mobile Integration: Use your mobile device to make and receive business calls.
- - Professional Image: Maintain your brand identity, whether in-office or remote. Empower your workforce to communicate effectively from anywhere with our effective unified communications solutions.
Seamless Connection Everywhere
Whether your business has a handful of employees or a thousand, efficient communication is paramount. The ability to manage phone calls with confidence and clarity across all locations will help your business reach new customers, manage deals, and spread its influence.
Empower Your Workforce
Our Business Telephone Systems enable your remote workforce, employees, and customers to stay in touch any time of day, wherever they are, using any device. We are experts in supplying integrated voice, fax, video conferencing, and mobility services- across multiple locations and remote offices.
Be Prepared
Be prepared with a built-in remote workforce solution that can be used to improve business operations, and that can be leveraged to ensure business continuity during man-made or natural disasters.
Whether your business has a handful of employees or a thousand, efficient communication is paramount. The ability to manage phone calls with confidence and clarity across all locations will help your business reach new customers, manage deals, and spread its influence.
Empower Your Workforce
Our Business Telephone Systems enable your remote workforce, employees, and customers to stay in touch any time of day, wherever they are, using any device. We are experts in supplying integrated voice, fax, video conferencing, and mobility services- across multiple locations and remote offices.
Be Prepared
Be prepared with a built-in remote workforce solution that can be used to improve business operations, and that can be leveraged to ensure business continuity during man-made or natural disasters.
- Communicate from Any Device: Remote Desk Phone, PC/MAC SoftPhone, IOS and Android SmartPhones
- One Number Access: Efficiently routes business number calls to all your devices
- Work from Anywhere: On the Road, Home Office, Remote Office, Starbucks, Airport
- Multi-Location: Seamlessly connects remote workers to headquarters and remote offices
- Remote Message Delivery: Voicemail to email, fax to email
- Electronic Fax: Send and receive faxes from your computer, iPhone, Android
- SMS Messaging: Send/ Receive SMS and MMS Text Messages on your business number
- Video Conferencing: Conduct scheduled and ad-hoc meetings, presentations and webinars
- Microsoft Teams Integration: Collaborate and communicate with team members anywhere