What Kinetech Offers
Unified Communications Solutions in Yorktown Heights, NY
Transform how your business communicates with the help of Kinetech, the leader in unified communication solutions in Yorktown Heights, NY. As your comprehensive solution for efficient and cost-effective communication, our team handles all your communication needs, allowing you and your employees to focus on running your business. We specialize in providing integrated voice, fax, video conferencing, and mobility services spanning multiple locations and remote offices.
Taking Your Business to the Next Level
We provide a complete business telephone system and service for a fixed monthly cost, eliminating the overhead and fees associated with equipment ownership.
A Complete Business Telephone Solution
- All-Inclusive of Equipment for Local or Long-Distance Calling, Install, Training, and Porting
- Fully Managed Maintenance, Support, Configuration Changes, and Updates
- Professional Installation and Support (None of Your Staff is Needed to Manage)
Reduces Business Expenses
- Zero Up-Front Cost, as well as Purchase and Lease Options
- First Two Months of Service are Free
- Trade-In-Rebate for Existing Telephone Equipment
The Last Telephone System You Will Need
- Lifetime Equipment Warranty, Overnight Replacement, and 30-Day Money-Back Guarantee, with a Written 99.999% SLA
- Investment Protection that Includes Feature Updates and Eliminates Obsolescence
Business Continuity, Quality and Reliability
- Around-the-Clock Monitoring with Email Alerts
- End-to-End Quality of Service
- Nine Redundant U.S. Data Centers
- Automatic Call and Circuit Failover
- 100% Uptime Since 2011 to Over 900,000 Users
Gold-Standard Customer Support
- Telephone Systems are Our Only Focus, with Over 30 Years of Experience
- We are a Local Company with a Dedicated Installation and Support Team
- Next-Day Parts Replacement, with Available Onsite Spare Equipment
- Strong Reputation, with a 99% Customer Retention Rate
- Numerous Local Customer Reference Sites
Since switching to Kinetech’s Managed Service, our company has benefited from cost effective reliable business phone connectivity, excellent call quality, and easy access to productivity-enhancing features. Mental Health Services Provider
We appreciate Kinetech’s features that mimic the functions of traditional telephone systems. Law and Legal Services Firm
We didn’t have to purchase a phone system and worry about replacing it in a few years. Instead, Kinetech manages the service and equipment. Financial Services Company
Products and Solutions
As your one-stop shop for seamless and cost-effective communication, we handle all your technical and communication needs, allowing you and your employees to focus on serving your customers. We've partnered with Star2Star to deliver high-quality voice and unified communications systems to healthcare providers and other customers
Our services include the following:
Our services include the following:
Telephone Systems/Unified Communications: We offer a range of feature-rich solutions, including personal voice and fax messaging, audio, and web conferencing, as well as find-me/follow-me call routing. These business telephone systems integrate with single and multiple sites and accommodate mobile workers as well.
Internet/Failover: Our partnerships with business broadband providers help you combine your phone service bills with cable, fiber, or DSL connection. Additionally, our broadband service monitoring alerts you if there are any service issues, offering complete business telephone solutions.
Contact Center: We offer a comprehensive, full-featured contact center that allows companies to manage every incoming call accurately and professionally. Agent teams can be spread across multiple locations, enabling the distribution of incoming call volume across various offices and time zones.
Electronic Fax: Our Electronic Desktop Fax solutions make it easy to send and receive faxes, letting you spend more time on your business and less time pushing buttons on the fax machine. Enjoy the flexibility of receiving your important faxes to your email- wherever you are, without being tied to the fax machine.
HIPAA Compliance: As a HIPAA Business Associate, we protect you and your clients. We have partnered with HIPAA Secure Now!, a leading provider of HIPAA compliance services for small and mid-sized practices, to offer comprehensive support to organizations and practices in need.
Professional Services/Infrastructure: If your technical infrastructure is broken or outdated, we can develop a plan tailored to your business's needs. Our team has expertise in various professional service areas, including Telecom Analysis and Consulting, Business Continuity Planning, IT Infrastructure, and Digital Signage.
Paging/Intercom: Effective two-way communication and access control for buildings during and after hours are essential for safety and security within educational and corporate environments. We offer tailored, unified communications solutions to address the needs of schools and businesses.
Emergency/Notification: Emergency responders must quickly identify the source of a 911 call at a business or school address, and on-site personnel should be notified so they can meet them when they arrive. It is also important to inform employees, parents, and others about upcoming or significant events.
Audio and Video Conferencing: If your business requires conducting routine remote presentations and team meetings, our remote conference-related service supports up to 150 participants for audio and 12 for video conferences.
Business Benefits
Our business telephone system technology seamlessly connects headquarters, branch offices, remote locations, and home offices, providing a single access number. These mobility solutions enable your customers and staff to stay in touch using their iPhone, iPad, or Android devices at any time and from anywhere.
Your telephone is your most important communication tool, which is why our software-driven solution offers the quality and reliability your business requires while protecting your investment against obsolescence.
Your telephone is your most important communication tool, which is why our software-driven solution offers the quality and reliability your business requires while protecting your investment against obsolescence.
Enhancing Customer Communications
- Find-Me/Follow-Me Call Routing
- Electronic Send/Receive Fax
- Video and Audio Conferencing
Communicating from Anywhere
- Seamlessly Connects Multiple Locations
- Remote and Home Offices
- Smartphone Integration
Reliable, High-Quality Communications
- 24X7 Monitoring and Testing
- Built-In Business Continuity
- Automatic Call Failover
Simple System Management
- Adds and Changes Part of Service
- Included Maintenance
- One Provider, One Number to Call
Our Strengths
Your telephone is your business's most important communication tool, so choose our service provider that genuinely cares about your needs. Our top priority is supporting our customers daily, so we take pride in the experience and expertise we bring to your business. If you're spending too much on telephone services or wasting valuable time and resources on repairs and downtime, contact us for our complete business telephone solutions.
As the latest communications technologies specialists, we provide the following:
As the latest communications technologies specialists, we provide the following:
Fully Managed Service: Our fully managed service greatly lowers costs, enhances communication, boosts employee productivity, guarantees top-notch quality, and ensures reliability and business continuity.
Service Quality: Our voice service is built from the ground up to provide high-quality performance and continuous availability. This approach lets you concentrate on running your business instead of managing your phone system.
Business Continuity: We provide centralized 24/7 monitoring and highly automated troubleshooting to ensure the quality of service demanded by today's discerning business customers. Calls are automatically rerouted to an alternate location in case of a power or internet outage.
Gold Standard Support: As the latest communications technologies specialists, we take pride in our experience and expertise as well as prioritizing supporting our customers daily. Thanks to our dedicated U.S.-based local service and support team, we ensure we exceed their expectations.
Superior Architecture: Our company’s complete business telephone solutions offer business owners a system that combines the simplicity of a Managed Voice Service with the quality of a sophisticated in-house phone system.
Multi-Location and Remote Workforce: Our technology provides seamless connectivity between headquarters, branch offices, and remote locations through a single access number. It features advanced call routing and a "find me, follow me" option, as well as a Mobility Service Application that can be downloaded on your iPhone, iPad, or Android device to make and receive calls, no matter where you are.
Contact Us
We are specialists in the latest communications technologies including Office Business Telephone Systems, Unified Communications, Hosted Cloud Communications, Voice Over IP (VOIP), Video Conferencing, IP Call Recording, IT Infrastructure, Professional On-Hold Announcements, Structured Wiring and Cabling, Business Broadband Solutions, Business Continuity, Communications Consulting, and Project Management.
And, as a HIPAA compliant Business Associate, we provide fully compliant phone systems and contact centers that meet the security and privacy needs of every organization.
And, as a HIPAA compliant Business Associate, we provide fully compliant phone systems and contact centers that meet the security and privacy needs of every organization.